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• 1define customer and customer service Describe external and internal customer with examples from the project work? • Whatis the difference between an Internal customer and an External customer? • What dfferent between internal customer and external customer? • How do you distinguish customer service staff from external customer? • Describe a time when you provided a customer with excellent customer service. why was it important what was the outcome? • Describe a time when you have provided a customer with excellent customer service? • Describe what customer service means to you as aprovider or as a customer? • Describe the different types of internal and external customer your business deals with? • Describe external customer with examples? • Describe Internal Customer with examples? • How internal and external forces impact organizatinal behavior in economy and customer demands give examples? • How can you answer 'What experience have you had in providing customer service to internal and external customers in the public or private sector' in an interview? • How dose Hotel service quality lead to customer satisfaction and customer loyalty? • What skills do you have that would give a customer the ultimate customer service expericence if they were to speak with you? • What skills do you have that will give a customer the ultimate customer service experience if there were to speak to you? • Where can you go if your only experience is within customer services.. is there progression from Customer service Agent?